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Player protection

Responsible Gaming Policy

This Responsible Gaming Policy explains our approach to responsible participation, user protection, risk awareness, and access to support.

1. Introduction

At OpinionMarketNG, we are committed to encouraging responsible participation and helping users understand the risks associated with online markets involving real-world events.

OpinionMarketNG is operated by DPay Secured Online Services Ltd. The platform provides access to markets relating to real-world events, which may involve financial risk. Outcomes are uncertain, and users may lose some or all of the money they commit to a market.

This Responsible Gaming Policy explains our approach to responsible participation, user protection, risk awareness, and access to support.

2. Age Restrictions

OpinionMarketNG is intended only for individuals who meet the minimum legal age applicable (18+) to the services offered in their jurisdiction.

Individuals who do not meet the applicable minimum age must not register for or participate in age-restricted activities on the platform.

We may request identity or age verification where required by law or our platform procedures. Accounts found to violate applicable age restrictions may be restricted or suspended in accordance with our terms and legal obligations.

Parents and guardians are encouraged to take reasonable steps to prevent minors from accessing age-restricted services.

3. Understand the Financial Risks

Participation in markets involving real-world events carries risk. Users should understand the relevant market rules and settlement conditions before participating.

Please remember:

  • Market outcomes are uncertain.
  • You may lose the money you commit.
  • No profit or financial return is guaranteed.
  • Previous outcomes do not guarantee future results.
  • Market prices and available positions may change.
  • Participation should not be treated as a reliable source of income.

Users are responsible for making informed decisions and should never participate with money needed for essential expenses such as food, housing, education, healthcare, or family responsibilities.

4. Set Personal Limits

We encourage all users to establish personal boundaries before participating.

Responsible participation includes:

  • Setting a budget and staying within it.
  • Never borrowing money to participate.
  • Avoiding attempts to recover losses by increasing spending.
  • Taking breaks and stepping away when necessary.
  • Avoiding participation when experiencing emotional distress or impaired judgement.
  • Monitoring the time and money spent on the platform.

If you find it difficult to stay within your limits, consider stopping participation and seeking assistance.

5. Recognising Potentially Harmful Behaviour

Participation may become harmful when it begins to affect a person's finances, relationships, work, education, or wellbeing.

Warning signs may include:

  • Spending more than you can afford.
  • Borrowing money or using essential funds to continue participating.
  • Repeatedly trying to recover losses.
  • Hiding participation or financial losses from family members.
  • Neglecting work, education, or personal responsibilities.
  • Feeling unable to stop despite negative consequences.

If you recognise these signs, consider taking a break, restricting access where available, and speaking with a trusted person or qualified professional.

6. Taking a Break or Restricting Access

Users who wish to reduce or stop their participation may contact OpinionMarketNG support to ask about available options, such as temporary account restrictions, suspension, or account closure.

The availability and implementation of these measures depend on the platform's actual features, applicable laws, and relevant account or transaction requirements.

We encourage users who are experiencing difficulties to request assistance rather than continue participating beyond their limits.

7. Fair and Informed Participation

Before participating in any market, users should review the applicable terms, market rules, fees, eligibility requirements, and settlement conditions.

Users should not rely on rumours, misleading claims, or promises of guaranteed outcomes when making decisions.

OpinionMarketNG aims to provide relevant platform information to help users understand the services available. Users remain responsible for reviewing the information associated with each market and understanding the risks involved.

8. Protection of Minors and Vulnerable Users

We do not encourage minors to participate in age-restricted activities.

We also recognise the importance of protecting individuals who may be vulnerable to financial harm. Our communications and platform practices should not encourage irresponsible spending, portray participation as a guaranteed way to make money, or pressure users to continue after losses.

Users who believe that an account is being used in violation of applicable age or eligibility requirements should contact our support team.

9. Responsible Marketing and Communications

OpinionMarketNG aims to communicate its services accurately and responsibly.

Our marketing and promotional materials should not:

  • Promise guaranteed profits or financial returns.
  • Suggest that participation is a dependable source of income.
  • Encourage users to chase losses.
  • Target individuals who are under the applicable legal age.
  • Misrepresent market risks or settlement conditions.
  • Pressure users to spend beyond their means.

Promotional activities are subject to applicable eligibility requirements, terms, and legal restrictions.

10. Account Security and Personal Responsibility

Users should maintain the confidentiality of their login credentials and take reasonable steps to secure their accounts.

Users should also keep their contact information current, review account activity where available, and notify our support team if they suspect unauthorised access.

Responsible participation includes understanding both the financial risks of market activity and the importance of account security.

11. Compliance with Applicable Laws

DPay Secured Online Services Ltd. operates OpinionMarketNG subject to applicable laws, regulations, and regulatory requirements.

Access to particular services may be restricted according to a user's location, age, eligibility, or other legal requirements.

Nothing in this policy overrides applicable legislation, regulatory requirements, or the platform's Terms and Conditions.

12. Getting Help

If participation is causing financial, emotional, or personal difficulties, consider stopping activity and seeking assistance from a qualified professional or an appropriate support organisation in your location.

You may also contact OpinionMarketNG to ask about available account restrictions or closure options.

Support email: opinionmarketng@opinionmarket.ng

13. Policy Updates

We may update this Responsible Gaming Policy to reflect changes to our services, user-protection practices, or applicable legal requirements.

The latest version will be published on this page with its effective date or last-updated date.

Users are encouraged to review this policy periodically.

14. Contact Information

For questions about this policy or responsible participation on OpinionMarketNG, please contact:

DPay Secured Online Services Ltd.

Platform: OpinionMarketNG

Support email: opinionmarketng@opinionmarket.ng

We will review enquiries and respond in accordance with our support procedures and applicable legal obligations.